Your Rights and Protections Against Surprise Medical Bills

An ASC must ensure that you are protected from surprise or balance billing. Surprise billing is when you receive services at an in-network facility but an out-of-network provider is used without your knowledge. The out-of-network provider then bills you at the out-of-network rate.

Balance Billing is the difference between the practice charge (Billed) and the amount the insurance allows (Covered or Allowed Amount). You are always responsible for your co-pay, co-insurance, and/or deductible but you are not responsible to pay the difference between the original charge and the amount allowed by your insurance company. Surgery Center of Northern California will never balance bill you. If you receive services at Surgery Center of Northern California and an out-of-network provider is used, you will only be billed the amount equal to your in-network benefits. If you are uninsured or self-pay Surgery Center of Northern California will provide you with a statement of expected charges prior to your procedure.

Surgery Center of Northern California expects that you pay for your services prior to any procedure and therefore will anticipate all expenses prior to performing the procedure. However, should there be a conflict between expected costs and the final actual bill you have the right to file a complaint. You may file a complaint with Health and Human Services or your state Department of Insurance.

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530-223-2500
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3190 Churn Creek Road
Redding, CA 96002
Hours
Monday-Friday 7:30am-5pm

900 Butte Street
Redding, CA 96001
Hours
Monday-Friday 8am-5pm

2620 Larkspur Lane, Suite L
Redding, CA 96002
Hours
Monday - Friday 9am to 5pm

950 Butte St Redding, CA 96002
Hours
Monday-Thursday 7:00am-4pm